Our Company

People, Core Practices and Technology that optimize every single customer interaction

APAC Customer Services, Inc. is a leading provider of integrated customer care and acquisition services.  APAC delivers against our mission, “We help our clients serve their customers better.”  APAC offers our clients a multi-platform offering:

Domestic Sites - APAC has 9 domestic sites offering:

  • Mature Methodology
  • Community Investors
  • Nationwide Presence

Manila Offshore – allows our clients the advantage of having a high quality solution in the 3rd largest English speaking country in the world.  With over 4,000 seats, APAC has 3 offshore sites offering:

  • Accent neutral employees 100%
  • College educated staff
  • Culture committed to service

Small PDF IconView a PDF overview of APAC's location in the Philippines.

atHOMETM Services – APAC offers an alternative to brick and mortar agents by offering a new, high quality solution – atHOMETM.  APAC’s atHOMETM offers our clients:

  • Increased quality
  • Enhanced productivity
  • Improved staffing flexibility

In addition to our multi-platform offering, APAC is set apart from other service providers, serving as a trusted advisor to our clients. Our approach is to serve as our client’s long-term business partner – the partner that they turn to for a wide variety of business solutions:

  • Facilities Management
  • Custom-Built DesktopTechnology
  • Consulting Services
  • Quality Assurance Monitoring

Realize the value of a high quality partner – Call APAC today at
1-800-OUTSOURCE.

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APAC has announced that it has appointed Michael P. Marrow as the company’s President and Chief Executive Officer,effective March 3,2008.