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Mission and Values

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Expand Your Expertise

Open Quote With APAC, our level of customer service continues to improve, year after year. End Quote

Robert Copeland, Lakeland Ledger, part of the New York Times Regional Group

Consider Our Mission and Values

Imagine working for a company that works hard for you. At APAC Customer Services, Inc. our employees have a direct impact on our ability to achieve our company mission:

We help our clients serve their customers better.

We know that in order for us to succeed as a company, we must help our employees succeed first. That’s why APAC’s values put our employees first:

We treat each other with respect.
We are committed to excellence and our clients’ success.
We act with integrity.

Our employees model our values, not because they have to but because they want to. Our leadership team is dedicated to visibly demonstrating this commitment to our employees each and every day.

APAC Customer Services Names Industry Veteran Michael P. Marrow as CEO

APAC has announced that it has appointed Michael P. Marrow as the company’s President and Chief Executive Officer,effective March 3,2008.