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"Those providers that offer multiple solutions and agent models (client in-house agents, vendor brick-and-mortar agents, self-service options, work-at-home/remote agents, etc.) are in a favorable position to take advantage of market growth." (Frost & Sullivan) |
The APAC Experience - FAQsQ. What is the best way to apply for a position at APAC? A. The easiest way to apply for a position at APAC is online, using our interactive application. Q. What should I prepare prior to applying to APAC? A. A comprehensive resume is preferred for all candidates. For our representatives, a resume is also preferred; however, details of your prior work history (with dates) will suffice. Q. How can I learn which jobs are currently available at APAC? A. All available positions are posted on the APAC website and updated every Tuesday. Q. Can I still apply to APAC even if there isn’t a specific position currently available? A. Yes. All resumes received are forwarded to the recruiting team for review. Q. How long will you keep my resume on file? A. Resumes for corporate positions are retained for a period of two years. Resumes for our field positions are also retained for a period of two years but are only accessible for a six-month period. Applicants may re-apply every 30 days. Q. After applying at APAC, how can I contact the hiring manager or a recruiter? A. When applying online, the e-mail address and telephone number of the recruiter may be found at the bottom of the specific position’s posting. You many contact that individual for the status of that opening. Q. What happens to my application once I have applied? A. Our Human Resources staff reviews all resumes that are submitted. A preliminary phone screen may be scheduled. If an applicant meets the minimum position requirements, an interview with the hiring manager will be scheduled. Q. What is the minimum age requirement to work at APAC? A. Generally, applicants must be 18 years of age for all corporate positions. Depending on the program, our representatives may be as young as 16 years of age, provided that they are enrolled in high school or a GED program. Q. What benefits will I receive as an APAC employee? A. Some of the benefits on working at APAC include a professional growth opportunity, the chance to work with an established industry leader in the customer service industry, and a friendly and motivating work environment. Our comprehensive benefits package includes:
Visit the benefits section of this site for more information about these programs. |
