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APAC Customer Services, Inc. Adding 65 Positions in Charlotte, North Carolina

New Roles to Support Major Healthcare Client

CHARLOTTE, NC -- 10/09/13 -- APAC Customer Services, Inc., a leader in global customer care outsourced services and solutions, announced today that it will add 65 jobs in its Charlotte, NC service center, effective immediately. The new positions will serve a major healthcare client, reflecting APAC Customer Services' continued growth in the healthcare industry.

These immediate openings are for licensed agents to provide support for the upcoming open enrollment season. Agents will provide inbound phone-based customer service and sales support. Candidates must hold a valid North Carolina Health Insurance license. APAC Customer Servicesoffers competitive hourly wages and a generous bonus program. Based on maintaining minimum performance standards, our agents can earn up to $20 per hour, and top producing agents can earn even more! In addition, hired agents will receive a $500 sign-on bonus (half paid at time of hire and remainder paid to employees in March 2014). APAC employees who refer licensed agents can earn $1,000 for each referral hired (half paid at time of hire and remainder paid to employees in March 2014).

Steve Cathers, General Manager of APAC Customer Services' Charlotte location, stated, "At APAC Customer Services, we are focused on delivering exceptional service to our clients and their customers. We know that in order to do that, we must create a great culture and a rewarding experience for our employees. I'm excited to have the opportunity to offer these great healthcare jobs to the Charlotte community and look forward to the new talent that will join our winning team."

If you are interested in exploring a licensed job in Charlotte, you can apply for a career with APAC Customer Services, Inc. (www.apacjob.com). Or, visit our on-site job fair at 6324 Fairview Road, Suite 400 on Oct. 10 from 4 to 7 p.m.

About APAC Customer Services, Inc.  

APAC Customer Services, Inc. is a global leader of Customer Care business process outsourcing (BPO) services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world. APAC Customer Services, Inc. is an equal opportunity employer. For more information, visit APAC's website at www.apaccustomerservices.com.

Company Contacts:
APAC Customer Services, Charlotte:
Steve Cathers
General Manager
Steve.Cathers@ncogroup.com

Scioscia Starks
Recruiting Manager
Scioscia.Starks@ncogroup.com

APAC Customer Services:
Margie Morse
Vice President, Corporate Communications
Margie.Morse@egscorp.com 

 

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