Bannockburn, IL - August 10, 2012 - APAC Customer Services, Inc., a leader in global outsourced services and solutions, announced today that it will be holding recruiting job fairs beginning on Saturday, August 11, to support previously announced plans to add 300 jobs in its Phoenix, Arizona location. The positions are available effective immediately. The business expansion supports a key market segment for a leading global technology client.
The immediate openings are for all facets of inbound service and technical support roles related to supporting a wide range of products, including mobile devices, downloadable applications and ancillary products. Representatives will work in a PC environment and support customers through multiple communication channels. The open positions include entry-level Customer Service Representatives, Technical Support Specialists and leadership positions (including: Operation Managers, Supervisors, Team Leaders and Quality Managers). All of the positions are full time, with multiple shifts available during the hours of 4 a.m. to 9 p.m., Monday-Friday and weekends 5 a.m. to 8 p.m. Comprehensive health (including dental and vision), a 401K program and other benefits are offered. In addition to a competitive salary, individuals in these positions may also earn incentive pay and products based on the achievement of individual and team goals.
The first recruiting fair will be held on August 11 from 9 a.m. to 3 p.m. at the APAC business location at 20401 N 29th Avenue, Suite #110, Phoenix, Arizona 85029. Two additional fairs will be held at the same location from 11 a.m. to 7 p.m. on Monday, August 13 and Wednesday, August 15. Light refreshments will be served at the events. Candidates may also apply for a career with APAC Customer Services via the Careers section of http://www.apaccustomerservices.com/apac_careers/ or www.ncogroup.com/careers, reference job number #120003676.
Commenting on the expansion, Laura Goadby, General Manager of APAC Customer Services' Phoenix location, stated, "We are pleased to expand our operations in Phoenix in support of one of the world's premier technology companies. We look forward to providing new and exciting career opportunities for talented and customer-oriented people here in the Valley of the Sun."
About APAC Customer Services, Inc.
APAC Customer Services, Inc. is a global leader of Customer Care BPO services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world. APAC Customer Services, Inc. is an equal opportunity employer. For more information, visit APAC’s website at www.apaccustomerservices.com.
Expert Global Solutions is the holding company for APAC Customer Services, Inc. and NCO Financial Systems, inc. EGS leads and manages both APAC and NCO brands in the market, addressing the needs of its customers as a fully scaled and global partner serving all aspects of the CRM and ARM customer lifecycle, which offers clients the unique compliment of scale and a customized service delivery platform. EGS is an equal opportunity employer. For more information, visit EGS's website: www.egscorp.com.