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APAC Customer Services, Inc. to Hire 500 in Davenport, Iowa

Expansion coincides with growth in Healthcare, Media, and Communications Market Segments

Bannockburn, IL - September 17, 2012 - APAC Customer Services, Inc., a leader in global outsourced services and solutions, announced today that it is planning to hire approximately 500 people in its Davenport, Iowa location. In tandem with an upcoming job fair, the site will also be holding a ribbon cutting ceremony to celebrate the opening of an additional 5,800 square ft. of capacity to accommodate the growth.The media is invited to attend the event.

APAC Customer Services Careers.jpgThe job fair and ribbon cutting will take place on Monday, September 24, 2012 from 8:00AM to 7:00PM. The center is located at 250 E 90th Street, Davenport IA 52806.

The business expansion supports key market segments for leading global clients in the healthcare, media, and communications industries. The site is a flagship location for services currently performed in the healthcare and pharmaceuticals area. The Davenport operation was recently distinguished by a prestigious Stevie Award for back-office solutions tailored for multiple APAC clients.

The open positions are largely for customer service and technical support specialists. There are also management positions available for training, supervision, and quality assurance. The positions are full-time, with multiple shifts available during the hours of 4 a.m. to 9 p.m., Monday-Friday, and weekends 5 a.m. to 8 p.m. In addition, APAC offers eligible employees a complete benefits package that includes health, dental, vision, and company paid life insurance.

Scott Bonetti, General Manager, APAC Customer Services, commented, "We are tremendously pleased about this expansion opportunity with our current and new clients. The continued growth in Davenport underscores our commitment to the Quad Cities community and is a testament to the success of our clients, our employees, and citizens across the region."

Candidates may apply for a career with APAC Customer Services via the Careers section of http://www.apaccustomerservices.com/apac_careers/.

About APAC Customer Services, Inc.
APAC Customer Services, Inc., an EGS Company, is a global leader of Customer Care BPO services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services’ clients include some of the most recognized brands in the world across all major market verticals. APAC operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world. APAC Customer Services, Inc. is an equal opportunity employer. For more information, visit APAC’s website at www.apaccustomerservices.com.

About EGS
Expert Global Solutions (EGS) is the holding company for APAC Customer Services, Inc. and NCO Financial Systems, inc. EGS leads and manages both APAC and NCO brands in the market, addressing the needs of its customers as a fully scaled and global partner serving all aspects of the CRM and ARM customer lifecycle, which offers clients the unique complement of scale and a customized service delivery platform. EGS is an equal opportunity employer. For more information, visit EGS’s website: www.egscorp.com.

Company Contacts:
Scott Bonetti
GM Quad Cities
(563) 275-0596
SBBonetti@apacmail.com 

Christine Reilly
Marketing Director
(847) 227-7900
crreilly@apacmail.com 

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