Our Company

Our Company

Executive Team

Seasoned Leaders. Industry Expertise.

Comprised of some of the industry's best and most experienced professionals, our executive team remains committed to setting the worldwide standard for customer experience management.

Our executive team includes:

James P. McGrath 
President, Client Solutions

David LaBonte, Sr.
President, North America Operations

Rainerio "Bong" Borja
Country Head and President, Philippines

Miro Batista
President, Latin American Operations

Mark E. McDermott 
Senior Vice President of IT Business Engagement and Technology Innovation

Additional Company InformationCore Competencies
  • Discover how our areas of excellence enable us to create end-to-end tailored solutions that address your concerns and deliver what you need.


 APAC Customer Services