Expert Global Solutions (EGS) Receives Distinguished 2013 Stevie Award
Plano, TX - April 18, 2013 - Expert Global Solutions (EGS), a global leader in the Business Process Outsourcing (BPO) industry, announced today that two of its subsidiary companies, APAC Customer Services and NCO Financial Systems, were presented with a Stevie® Award in the Best Use of Technology in Customer Service in the seventh annual Stevie Awards for Sales & Customer Service. The Company was recognized for excellence based upon its credit card transaction processing platform.
Expert Global Solutions (EGS) Named to Leaders Category of Global Outsourcing 100®
Plano, TX – March 27, 2013 – Expert Global Solutions (EGS), a global leader in the Business Process Outsourcing (BPO) industry, announced today that it was named to the Global Outsourcing 100® list. This recognition is provided by the International Association of Outsourcing Professionals® (IAOP®) and is updated each year to provide information about the world’s best outsourcing providers.
EGS-APAC Named a Leader in Gartner’s Magic Quadrant for Customer Management Contact Center BPO, Worldwide
Plano, TX – January 16, 2013 - Expert Global Solutions (EGS), a leader in Customer Relationship Management and Accounts Receivable Management services, today announced that it has been positioned as an industry leader in Gartner’s Magic Quadrant for Customer Management Contact Center BPO, Worldwide. The evaluation was announced on December 27, 2012 and is based on several criteria making up EGS’s completeness of vision and its ability to execute on behalf of its clients.
APAC Customer Services, Inc. Adding Over 275 Employees in Green Bay, WI
Bannockburn, IL - November 26, 2012 - APAC Customer Services, Inc., a leader in global outsourced services and solutions, announced today that it plans to add approximately 275 new employment positions in its Green Bay, Wisconsin, location effective immediately. The expansion is for multiple Fortune 500 clients in the Technology and Financial Services Sectors. These new positions are available at the on-site location, as well as work-at-home.
Expert Global Solutions (EGS) Expands Military Veteran Hiring Program
Plano, TX – November 8, 2012 – Expert Global Solutions, a global leader in Business Process Outsourcing, has announced the expansion of its veterans' hiring program. The company also announced it has joined the 100,000 Jobs Mission Coalition. In support of this expansion and strategic initiative, the company has hired and appointed Retired Col. Dennis Tewksbury to lead its veterans' hiring program.
APAC Customer Services, Inc. Expanding in Utica, New York
Bannockburn, IL – October 18, 2012 - APAC Customer Services, Inc., a leader in global outsourced solutions, announced today that the company plans to hire over 170 employees in Utica, New York. The expansion is primarily a result of client growth in the Insurance, Media, and Telecommunications industries. In conjunction with the expansion, APAC will be holding a job fair on October 23, 2012.
APAC Customer Services, Inc. to Hire 500 in Davenport, Iowa
Bannockburn, IL - September 17, 2012 - APAC Customer Services, Inc., a leader in global outsourced services and solutions, announced today that it is planning to hire approximately 500 people in its Davenport, Iowa location. In tandem with an upcoming job fair, the site will also be holding a ribbon cutting ceremony to celebrate the opening of an additional 5,800 square ft. of capacity to accommodate the growth.The media is invited to attend the event.