Privacy Statement

Privacy Statement

APAC Customer Services, Inc. believes in protecting your privacy.  That's why we invite you to search or browse this website without revealing who you are or registering with us.  APAC has adopted this privacy policy in order to ensure visitors to this site of our commitment and dedication to privacy. The following privacy guidelines apply to the website "apaccustomerservices.com" (Site).

Collection of IP addresses and the use of "Cookies"
When you visit our Site, some information such as your Internet protocol address, Internet service provider, operating system, the website from which you arrived, and the time and date of your visit may be collected automatically as part of the software operation of this Site.  APAC may use this information to analyze trends, track user movement and use, and to gather broad demographic information.  Such information is not personally identifiable.

We also collect information through the use of "cookies."  A cookie is a small text file that is sent to your browser by a web page server.  APAC uses the "cookies" to collect information about visits to the Site, and this information is used to compile aggregate statistics about Site usage.  This information may be used to improve the Site's content. The use of cookie technology on the Site is solely for internal purposes, and the information collected by "cookies" is not personally identifiable.  If you are uncomfortable accepting cookies from our Site or any other, you can set your browser to notify you when a Site attempts to send you a cookie, giving you the opportunity to decide for yourself whether to accept the cookie. You can also set your browser to turn off cookies.

Personal Information
This Site uses various forms and methods to make it convenient for you to request information, to order publications, to submit your resume, or to request that we contact you.  This requires that you give us contact information such as your name, email address, mailing address or telephone number. APAC uses the personal information that you provide to process your requests, inform you of opportunities that we believe you might find interesting, and to understand your needs so that we can provide you with the highest quality of service.

Resume Collection
The Site provides a capability for users to submit their resumes to APAC via email. Any resume so received by APAC will be held in confidence and used only for the purpose of considering the submitting party for employment.

Information Privacy
APAC will not sell, distribute, share or give your personal information to any third party without your knowledge and  consent, except as may be required by a court order or other legal obligation. This Site may contain links to other websites.  We encourage you to review the privacy statement of any third party website you choose to link to from this Site so that you can understand if and how those sites collect, use, or share your information.  APAC is not responsible for the privacy practices of, and shall not be liable for any personal information that you submit to, any third party website that is linked to this Site.

Children's usage of the Site
This Site is intended for adult use only. It is not intended for children, and we ask that minors not submit any
personal information to us.

Contact
If you have any questions about this Site, please feel free to contact us.



As part of the expansion,APAC will begin providing inbound customer care support from its customer interaction center in Green Bay,Wisconsin.
As a leader in customer care for the healthcare industry,APAC services a number of Blue Cross Blue Shield affiliates and other Fortune 100 healthcare companies.
Under the agreement,APAC will provide inbound enrollment and customer care support,including assistance with calls requiring APAC agents licensed in insurance.
The program will be implemented in multiple APAC contact centers in support of the client’s North American customers,and at full ramp will add approximately 500 new APAC employees in the U.S. and Philippines.